Privacy Policy

Last Updated: October 23, 2026

1. Introduction

I&D Cleaning Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or request our cleaning services.

Our services are primarily offered in Toronto, York Region, Simcoe County, and surrounding areas in Ontario, Canada.

By using our website, you acknowledge this Privacy Policy.

2. Information We Collect

We may collect the following personal information when you submit a contact form, request a quote, or communicate with us:

• Name: To identify and address you when responding to your inquiry.

• Phone Number: To contact you regarding your quote or requested cleaning services.

• Email Address: To respond to your questions and provide service information.

• Property Address or Location: To assess the location and scope of the requested cleaning service.

• Service Details: Information about the type of cleaning you need and the description of the work.

• Communications: Information you voluntarily provide when contacting us by email, phone, text message, or social media.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and pages visited, depending on the website tools and services in use.

Please do not submit sensitive personal information through our contact form unless it is necessary for your inquiry.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and quote requests.

• Evaluate your cleaning requirements and prepare estimates.

• Communicate with you about requested services, scheduling, and service-related matters.

• Provide, manage, and improve our cleaning services.

• Maintain business records and respond to legal obligations.

• Protect our website and prevent spam, fraud, or misuse.

We do not use the information submitted through our quote form to send unrelated marketing communications without an appropriate legal basis or consent where required.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

• Service Providers: Website hosting providers, email services, form-processing tools, and other technical providers that help us operate our website and communicate with customers.

• Communication Platforms: Services used to send or receive messages, emails, or other communications you initiate.

• Legal Authorities: Where disclosure